Terms and conditions

General Terms and Conditions

Hacker Lab Inc DBA MADE Studio

Payments, Refunds & Cancellations Membership Cancellations & Refunds Customer service contact information is located in the Contact Us section.

Refund Policy

All membership purchases are final.

Recurring Membership Cancellation Policy

Recurring memberships may be canceled anytime without outstanding contracts or commitments. Customers with outstanding contracts or commitments must fulfill the terms of their contract or commitment before canceling their recurring membership.

Recurring memberships must be canceled no less than five days before the next billing due date, or one additional membership term may be charged. To cancel a recurring membership, simply call us!

For any other customer billing questions, please contact us.

Class Cancellations & Refunds We understand that circumstances sometimes arise that mean you won't be able to attend a class you have signed up for. If you believe you will be late or miss a class, please let us know at least 48 hours before the start of class, and we will gladly give you a class credit.

To cancel your class attendance and receive a class credit, please contact us: contact us.

If MADE Studio cancels the class, the instructor can’t make it, or the required materials don’t arrive in time, you will gladly be offered a class credit or refund.

Single-Day Classes

All single-day class purchases are final. If you cannot attend, Cancel at least 24 hours before the start of class for class credit. There is no class credit available if you do not call 24 hours before the start of the class.

Bootcamps & Extended Classes

Cancel at least seven days before the first day of class/camp for class credit for your multi-day class or Bootcamp.

Tardies & Missed Classes

If you arrive after class starts, you will not be permitted to participate, and your class fees will not be refunded. There are no refunds, transfers, make-ups, or deferments for missed classes if you do not call at least 24 hours before the start of the class. In addition, in most cases, cancellation without 24 hours notice will result in a no-show fee. This includes those who are using an Unlimited Class or Maker SBU pass. Please call us if you believe you will be late or miss class.

No Shows

Your class fees will not be refunded if you fail to attend a class.

Class Cancellation Policy Hacker Lab reserves the right to cancel any class for any reason. Students enrolled in a canceled class will be notified by phone or email if a valid phone or email address has been provided. Students enrolled in a canceled class will be offered a refund or an account credit that may be applied toward registration for any other class.

Membership Terms and Conditions:

I understand that by buying this membership, I agree to enroll in a recurring membership payment plan that will automatically renew.

Recurring memberships may be canceled if there are no outstanding contracts or commitments. Members with outstanding contracts or commitments must fulfill the terms of their contract or commitment before canceling their recurring membership.

Recurring memberships must be canceled no less than five business days before the next billing due date, or one additional membership term may be charged.